Account & security
Protect your account with two-factor authentication (2FA) in Settings › Security, and manage what is kept about you in Settings › Data & logs.
Two-factor authentication
2FA uses an authenticator app: scan the QR code, enter its code and save your backup codes. New backup codes replace every old one.
A 2FA code protects the actions that move money or change access:
- changing your password, email address or 2FA;
- connecting, replacing or removing an exchange key;
- withdrawals and new withdrawal addresses;
- turning on Jarvis auto-approve, and raising its caps while it is on.
Buying a plan or tokens and starting or stopping a bot need no 2FA code.
Password, email and sessions
- After a password change every device is signed out, this one too. Sign in again with the new password.
- A new email address takes effect when you open the link sent to it.
- Settings › Security lists where your account is signed in. Revoke a session you do not recognise, or log out everywhere at once.
Your data
- Retention: choose how long your trades, orders, chats and logs are kept. Trades and orders have a minimum nobody can lower.
- Export: download one file with your account, settings, strategies, bots, orders, trades, chats, AI usage and event log. Keys, passwords and other secrets are never included.
- Delete your account: the account is deleted 7 days after your request, and you can cancel until then. It cannot be deleted while a live position is open or money is still in your wallet: close the positions and withdraw first.
How Algonney handles personal data and analytics is explained in the privacy policy (Legal, below).
Analytics
- Analytics: onYes
- Raw analytics kept90 days
- Daily analytics totals kept396 days
Account deletion
- Deletion grace period7 days
What you can do here: Settings
- Show AI settingsJarvis can do this for you
- Show data retentionJarvis can do this for you
- Change data retentionJarvis can do this for you
- Show the event logJarvis can do this for you
- Download my data
- Change notification settingsJarvis can do this for you
- Show my notification settingsJarvis can do this for you
Where to find it in the app
- Settings › SecurityPassword, two-factor authentication, sessions.Account menu (click your name and plan) › Settings › Security (on a phone: More › Account › Settings › Security)
- Settings › Data & logsHow long your trades, orders, chats and logs are kept; export your data; delete the account.Account menu (click your name and plan) › Settings › Data & logs (on a phone: More › Account › Settings › Data & logs)